crsd.sherpadesk.comCRSD Tech Helpdesk

Before you enter a ticket, often a Restart will fix the issue. If not, find the computer name before you enter a ticket, it will begin with building initials, for example NMS-ES18-01-L. The computer name should be on a white sticker on the side of the tower or bottom of the laptop. Please include the computer name and what you tried - restarting, etc in the ticket. Are you RESTARTING weekly? Shut down and turn back on is not enough Click on this text to see a picture of how to correctly RESTART for Employee Access System use the Munis class For EAP (formerly ESS) please read this Google/Chromebooks WIDA/Keystone Configuration Not Found Interactive Whiteboards and Projectors SMART Notebook expiring license Network Logon Problems (NOT eSchool,TAC) If you are unable to enter a Sherpa ticket, please read this *UPDATED* How to change student passwords Other - Miscellaneous (Not TAC - see below) For PAETEP, contact Charlotte Keaser CKeaser@CRSD.org For MY REGISTRAR log in issues, please contact Robin Rheiner at 215-944-1037 or rrheiner@crsd.org TAC Login and/or Emails TAC Login, please read this Submit a Ticket Check Existing Ticket Start Live Chat Live Chat Offline Start Remote Assistance Contact us **For MY REGISTRAR log in issues, please contact Robin Rheiner at 215-944-1037 or rrheiner@crsd.org This is SherpaDesk, the Council Rock School District Technology Helpdesk Request system. Your SherpaDesk Password is not the same as your computer or email password. Reset your SherpaDesk password by clicking the word Forget? just below the login fields on the login...